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About the sector

The community managed mental health sector is a key provider of mental health services and supports to people in the community.

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Annual Reports

Find detailed information on the work we do to support the community managed mental health sector.

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Latest news

Catch up on all the latest news and stories from the community-based mental health sector.

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Sector events

Discover a range of ways to connect and learn through our events, forums and talks.

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Our Work arrow

Mental Health Rights Manual

An online guide to help explain your legal and human rights in the mental health and human services systems in New South Wales.

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Psychological Safety in the Workplace

Feeling safe and empowered to speak up in the workplace is even more important for mental health settings.

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Mental Health Peer Navigation

New accredited training for peer workers to support consumers with navigating the mental health system for their recovery journey.

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Customised training

Contact us to design a professional development solution for your workforce and organisation.

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Our members

Our members are community managed mental health organisations, large and small, local and NSW-wide service providers.

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Become a member

Join a strong network of community-based mental health organisations delivering better outcomes for people in New South Wales.

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Resources & Tools

Quality Standards Portal

The smarter, faster path to standards compliance and quality improvement, exclusive to our members.

Mental Health Coordinating Council’s Quality Standards Portal is an intuitive, online platform designed to help community mental health services streamline accreditation, meet compliance requirements and continuously improve service quality.

We have partnered with BNG NGO Services Online to connect our members with a trusted Standards & Performance Pathways (SPP) system, used by over 1,700 health and community organisations.

The Quality Standards Portal supports alignment with key frameworks including:

  • National Safety and Quality Mental Health Standards for Community Managed Organisations
  • National Safety and Quality Digital Mental Health Standards
  • National Standards for Mental Health services
  • NDIS (National Disability Insurance Scheme) Quality and Safeguarding Framework

Watch the video below for a brief walkthrough of the Quality Standards Portal:

 

The Quality Standards Portal will allow you to access interactive self-assessments, best-practice templates, policies, pro formas, and a library of resources – all designed to save time and strengthen your organisation’s quality systems.

Support your service with smarter compliance

Exclusive to Mental Health Coordinating Council members, the Quality Standards Portal will streamline compliance and quality improvement.

  • Save up to 80% of time spent on compliance and reporting
  • Track progress and identify gaps with ease
  • Stay to up date with changing Standards and best practices
  • Be audit-ready, always

Members also receive a free two-week trial and 15% discount on regular pricing.

Access the Quality Standards Portal

Not a member?

Be part of a strong network of community organisations, with greater impact through sector collaborations, participation in mental health reform and input into government processes and policy. Members gain access to sector-leading resources, receive generous discounts on professional development courses and join exclusive events.

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