About the Role

The Compliance Officer is responsible for maintaining MHCC Learning and Development (LD) status as a Registered Training Organisation (RTO) and ensuring measures are in place for ongoing compliance of the RTO with ASQA and other regulatory bodies and funders including Training Services NSW Smart and Skilled contracts. You will be part of the LD unit responsible for providing a high level of quality assurance and continuous improvement support across accredited training staff and learners to ensure all key training and assessment objectives are met in MHCC’s context. This may also include, but is not limited to, assistance with key projects and initiatives. A key component of the role is building strong working relationships with internal and external stakeholders.

About You

• Minimum 2 years’ experience working within an RTO environment, preferably within Compliance
• Experience with NSW Smart and Skilled contracts
• Experience with Student Management and Learning Management Systems (MHCC uses Job Ready and Canvas)
• Ability to interpret and embed RTO, State Training Services and other funding body requirements into Learning and Development policies and procedures in consultation with the LD Manager to ensure compliance
• High level of communication, customer service, and interpersonal skills with demonstrated ability to establish positive relationships with students, learners, trainers, assessors, colleagues and supervisors
• Excellent time management, attention to detail and organisational skills with an ability to meet deadlines
• Manages varied and conflicting demands to meet agreed standards and timelines
• Well-developed computer and digital skills especially in all aspects of Microsoft Office Suite and an ability to perform accurate and efficient data entry and reports
• Commitment to excellence and accuracy at all times, demonstrating initiative to problem solving and continuous improvement

To be successful in this role you will need

Essential

• Hold a minimum TAE40116 Certificate IV in Training and Assessment or higher related qualification
  Previous experience working in a similar role in the Vocational Education and Training (VET) sector or a Learning and Development environment
• Sound knowledge of the RTO Standards 2015 and how these apply in practice
• Digital literacy and ability to learn new online systems
• Experience using and managing Student Management and Learning Management Systems
• Manage learner and trainer communications and support pre-course, throughout enrolment/attendance and post-course
• Mentor Trainers and Assessors in the delivery of Nationally Accredited Qualifications
• Strong attention to detail and accurate and efficient administration and data entry skills
• Demonstrated ability to build relationships with internal and external stakeholders
• Demonstrated ability to coordinate and plan, manage project tasks, and meet deadlines
• Conduct annual internal audits and spot checks across the RTO to ensure compliance requirements are maintained and recommendations are implemented
• Experience implementing quality assurance systems and continuous improvement mechanisms
• Coordinate the preparation for external audits for ASQA, State Training Services and other funders and facilitate audits from MHCC’s end

Preferable

• Experience working with a Non Government Organisation (NGO)
• Understanding of CHC and HLT Training Packages (Mental Health preferred)

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Flexible working arrangements, with 3 days work from home each week and free onsite parking
• An additional 4 paid wellbeing days per year
• Employee Assistance Program for confidential wellbeing support
• Working for a highly reputable mental health peak body with over 40 years experience
• Working alongside professional and dedicated team members all wanting to make a difference in our communities

To Apply

Applications including a cover letter and resume can be submitted via the Apply button.

MHCC may contact suitable candidates prior to the application close date. Salary rage is $85,000-$90,000 per annum plus superannuation. Remuneration is commensurate with experience. Successful candidates will be required to undergo pre-employment Criminal History Checks as a condition of employment.

• We will commence shortlisting suitable candidates as applications are received
• Applications that do not address selection criteria will not be considered

Applications close Wednesday 11th September at 5.00 pm AEST

Apply through Seek

We promote diversity and practice equity. Aboriginal and Torres Strait Islander people, people from different cultural backgrounds. LGBTIQA+ people and people with disabilities are strongly encouraged to apply.