RTO 91296

How do I enrol?

• Go to the course page to check details, it includes information on entry requirements if needed.
• There are several ways to enrol, including online, via an enrolment form found on the course page and by contacting our training team. If you have any questions please email training@mhcc.org.au

Does Mental Health Coordinating Council offer support to students who need help to complete their studies?

Yes, we offer a range of support options for students who need help to complete their studies. If you would like to discuss these options, please contact Student Support via email training@mhcc.org.au or phone 02 9060 9630

What is an Unique Student Identifier and do I need one?

A Unique Student Identifier (USI) is required for all students undertaking nationally-recognised training, including qualifications, accredited courses, skill sets and units of competency, unless exempt. This includes international students studying in Australia. If you don’t have a USI, you will not receive your qualification or statement of attainment.

Your USI gives you online access to a record of the training you have done, dating back to 1 January 2015. You will also be able to produce a comprehensive transcript of your training. This can be used when applying for a job, seeking a credit transfer or demonstrating pre-requisites when undertaking further training. Creating a Unique Student Identifier (USI) is quick, easy and free.

• Create a USI here
• Not sure if you have a USI or to find your USI, go here
• You can give permission to your Training Organisation to view your USI Transcript here

I have a question about a course. Who do I talk to?

Our helpful and friendly Student Support team can answer your questions. Email training@mhcc.org.au or phone us on 02 9060 9630

How is the privacy of my information protected?

We takes your privacy seriously and comply with privacy obligations and requirements. See our Privacy Policy

Australian Government Department of Health and aged care Mental health peer work scholarship program

What is the selection criteria to be eligible to apply for scholarship under the Mental Health Peer Work Scholarship Program?

To apply for an Mental Health Peer Work Scholarship Program you must meet the selection criteria. Scholarships will be awarded based on following criteria. Scholarship applicants must:

• be 17 years old or older
• be an Australian or New Zealand citizen, or a holder of a permanent residence visa, or a migrant, refugee or asylum seeker holding a temporary or bridging visa providing work and/or study rights
• no longer be in school, in accordance with the relevant State’s school leaving requirements (unless training is part of agreed VET/RTO delivered to secondary school students’ activity).
• have either:
  • a lived experience of a mental health condition as a consumer, carer, family member or employed with a mental health service provider in a role supporting people with a mental health condition
  • or lived experience of suicide and/or be, employed with a suicide prevention service provider
• be able to meet the attendance and study requirements to complete the peer work course.

Preference will be given to anyone not employed by the Commonwealth or a State/Territory Government, and

• students at the time of application that are not in receipt of another Commonwealth or State/Territory bursary or scholarship, but this will be at the discretion of the assessment panel.

Priorities will be given to Aboriginal and Torres Strait Islander applicants and people that live in rural and remote regions, refer to the Health Workforce Locator to identify your location classification.

Assessment FAQ

Some training requires assessments to be completed as part of the course or certificate qualification.

Who do I contact with assessment questions?

Please contact Student Support via email at training@mhcc.org.au or phone 02 9060 9630

When are my assessments due?

Assessments are generally due six weeks after attending training. Due dates may vary for subjects completed online or by assessment only.

Do I need to reference resources I use in assignments?

Yes. We require students to use the Harvard Referencing System when citing sources. You can download a summary guide here.

What do I need to remember when submitting assessments?

• Your name should be at the top of each page of your assessment and supplementary evidence.
• You must hand sign and date the Assessment Record or tick the relevant box confirming your assessment is being submitted electronically. Typed signatures will not be accepted.
• Please remember to de-identify personal details when using real situations in an assessment. Guidelines on de-identification in assessments are provided in your Participant Handbook.
• You need to reference any information that is not your own work.
• Incomplete assessments will not be forwarded to an assessor for marking until all documentation is provided. Don’t forget to submit your signed Supervisor Report with each assessment, preferably in the same document.

How do I submit my assessment?

Assessments must be submitted to Mental Health Coordinating Council by email, uploaded to your Student Portal or mailed to PO Box 668, Rozelle, NSW, 2039. Remember to keep a copy for your records as a back up.

How do I apply for an extension?

Requests for extensions need to be submitted in writing to Student Support via email at training@mhcc.org.au before the due date. Trainers are not able to grant extensions.

How long will it take for my assessment to be marked?

Provided your complete assessment is submitted by the due date, we will work to have your marked assessment back to you within 6 weeks.

What happens when I get behind in my assessments or I feel I need some support?

Studying in challenging and we understand that. If you get behind or need support, please contact Student Support by email at training@mhcc.org.au or call us on 02 9060 9630

What happens when I miss a class?

Where possible, let Student Support know by email at training@mhcc.org.au before the class if you are unable to attend. You will be sent the Resource and Assessment books for the missed session. The same assessment due date will apply unless agreed prior.

When will I receive my Online Student Portal login details?

You will be emailed your login details approximately two weeks after your first training day.

Are electronic copies of assessments available?

Yes, they can be downloaded from the Student Portal following training.

How much will it cost?

There are several factors that will determine fees, including funding and your own personal circumstances. Many of our courses are fully funded and no fee for students. Refer to the scholarships and funded training section of our website for more information on support to study.

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