Who We Are arrow

About the sector

The community managed mental health sector is a key provider of mental health services and supports to people in the community.

Read more

Annual Reports

Find detailed information on the work we do to support the community managed mental health sector.

Read more

News & Events arrow

Latest news

Catch up on all the latest news and stories from the community-based mental health sector.

Read more

Sector events

Discover a range of ways to connect and learn through our events, forums and talks.

Read more

Our Work arrow

Mental Health Rights Manual

An online guide to help explain your legal and human rights in the mental health and human services systems in New South Wales.

Read more

Recovery Oriented Language Guide

Words are important. The language we use and the stories we tell have great significance to all involved.

See the guide

Registered training

Build on your lived experience or on-the-job experience and receive a nationally recognised qualification.

Read more

Customised training

Contact us to design a professional development solution for your workforce and organisation.

Read more

Membership arrow

Our members

Our members are community managed mental health organisations, large and small, local and NSW-wide service providers.

Read more

Become a member

Join a strong network of community-based mental health organisations delivering better outcomes for people in New South Wales.

Read more

Support contacts

In an Emergency

In an emergency where you or someone you know is in immediate danger or at risk of harm call Triple Zero (000).

Counselling and support

If you or someone you know is experiencing mental distress there are support services who can help.


13 11 14

Operates nationally, 24/7
Contact Lifeline if you are having a personal crisis, experiencing suicidal thoughts, or worried about a friend or family member and need immediate help.


Mental Health Line

1800 011 511

Operates in New South Wales, 24/7
The Mental Health Line provides 24 hour mental health connection and referral services and is staffed by mental health professionals. Directly link with local mental health services, and to mental health services in other regions throughout NSW.



13 92 76

Operates nationally, 24/7
13YARN is a one-on-one over the phone support service for its Aboriginal & Torres Strait Islander people in crisis. The service is staffed by trained Lifeline Aboriginal & Torres Strait Islander Crisis Supporters for mob who are feeling overwhelmed or having difficulty coping.


Suicide Call Back Service

1300 659 467

Operates nationally, 24/7
If you’re contemplating suicide, or experiencing suicidal thoughts – this service will have you in touch with a professional counsellor immediately no matter where you are in Australia. They operate 24/7 and you can call, use video chat, or chat online. They also offer resources covering issues relating to suicide, including grief.


Beyond Blue

1300 224 636

Operates nationally, 24/7
Free phone counselling, anonymous online forums and confidential support services are open 24/7 for everyone in Australia.



1800 737 732

Operates nationally, 24/7
Confidential information, counselling and support service. Open 24/7 to support people impacted by sexual assault, domestic or family violence and abuse.


MensLine Australia

1300 789 978

Operates nationally, 24/7
MensLine Australia is a free telephone and online counselling service offering support for Australian men anywhere, anytime.


Kids helpline

1800 55 1800

Operates nationally, 24/7
Kids Help Line is a free helpline for children and young people aged 5 to 18. Phone counselling is available 24/7. If you’re not sure about talking to someone on the phone, or can’t get to a phone, you can use web counselling or email for less urgent contact.


No to Violence – Men’s Referral Service

1300 766 491

Operates 24/7 in New South Wales and Tasmania. For all other states and territories, Monday to Friday 8am – 9pm, Saturday to Sunday 10am – 3pm.
A telephone counselling, information and referral service for men who are using controlling behaviour towards a partner or family member.



1800 184 527

Operates nationally, 3:00pm to midnight, 7 days
QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. Webchat option also available.


SANE Helpline

1800 187 263

Operates nationally, Monday to Friday 10am – 10pm
A national freecall helpline providing information, advice and referral to anyone concerned about mental illness.



1300 845 745

Operates nationally, 12pm – 3am, 7 days
GriefLine is Australia’s only dedicated grief telephone helpline service that provides counselling support services free of charge to individuals and families who are experiencing loss and grief. The service operates for 15 hours each day from 12 noon to 3am, 105 hours a week, 365 days a year.




A support site for young people focusing on everything from everyday issues like friendship crises to the heavy stuff such as bullying, relationships, and identity.


Aboriginal Counselling Services

0410 539 905

A non-government organisation that provides crisis intervention and therapeutic counselling for families, individuals and communities within New South Wales. Aboriginal Counselling Services support and assist Aboriginal people in dealing with issues such as grief and loss, alcohol and other drug use, gambling, financial hardship, family violence, sexual abuse and self-harm. They aim to provide services that are sensitive and culturally appropriate.


Accessing Mental Health Services in NSW


A comprehensive list of mental health services available in New South Wales including online services.


WayAhead Directory


A comprehensive, free online database of mental health and community services in NSW. The Directory contains up-to-date information on 6000 services in NSW together with explanation of mental health jargon, fact sheets, legislation, government programs and where to get help.

Skip to content