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The community managed mental health sector is a key provider of mental health services and supports to people in the community.

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Mental Health Rights Manual

An online guide to help explain your legal and human rights in the mental health and human services systems in New South Wales.

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Feeling safe and empowered to speak up in the workplace is even more important for mental health settings.

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Fostering psychological safety in mental health workplaces

Trust and collaboration are vital in the workplace, and for mental health organisations, it is a crucial part of safe and effective service delivery. If you don’t feel safe and empowered at work, how can people accessing your services feel safe and empowered? #SafeWorkplacesMHCC

In support of WayAhead’s 2024 Mental Health Month theme, ‘Let’s talk about it’, Mental Health Coordinating Council has created two new resources on Psychological Safety in Mental Health Organisations, with actions for workers, and actions for leaders and organisations, for a psychologically safe workplace.

What is psychological safety?

Psychological safety is the collective understanding that people can speak openly and honestly in the workplace; to share ideas, question decisions made, express concerns, without fear of being judged, losing respect from colleagues, or facing setbacks in their career, as a result.

Psychological safety is about creating a safe and healthy workplace culture where everyone feels valued and respected.

For mental health organisations, it is particularly important for people to feel supported and empowered in the workplace.

Workers who feel supported and safe are better equipped to provide quality care and support in service delivery.

How do you create psychological safety?

Psychological safety is co-created with workers, leaders and organisations. Team leaders and executives play a crucial role in leading by example, encouraging open communication, welcoming ideas and feedback and creating an environment where mistakes are seen as opportunities for learning.

The actions of workers also contribute to a safe, healthy work culture by engaging openly, supporting colleagues, respecting other’s ideas and being willing to share their own.

We have developed two resources on Psychological Safety in Mental Health Organisations to support workers, leaders and organisations:

This free set of resources is designed for mental health settings and includes specific considerations to support workers with lived experience.

DOWNLOAD YOUR RESOURCES

Psychological Safety in Mental Health Organisations

Action for workers

Action for leaders and organisations

MHCC is committed to fostering a trauma-informed, recovery-oriented organisational and practice approach where both staff and people accessing services can thrive.

Together, we can build safe and supportive workplaces where everyone feels empowered to speak up, to collaborate and drive organisational and service delivery excellence.

Share with your network

We have created a communication kit to help spread the word on psychological safety this mental health month. Download the kit and share with your networks.

Communication Kit

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Let’s Talk About It

Let’s Talk About It

Fostering psychological safety in mental health workplaces

What is psychological safety?

How do you create psychological safety?

DOWNLOAD YOUR RESOURCES

Psychological Safety in Mental Health Organisations

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