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About the sector

The community managed mental health sector is a key provider of mental health services and supports to people in the community.

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Annual Reports

Find detailed information on the work we do to support the community managed mental health sector.

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Latest news

Catch up on all the latest news and stories from the community-based mental health sector.

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Sector events

Discover a range of ways to connect and learn through our events, forums and talks.

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Our Work arrow

Mental Health Rights Manual

An online guide to help explain your legal and human rights in the mental health and human services systems in New South Wales.

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Recovery Oriented Language Guide

Words are important. The language we use and the stories we tell have great significance to all involved.

See the guide

Registered training

Build on your lived experience or on-the-job experience and receive a nationally recognised qualification.

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Customised training

Contact us to design a professional development solution for your workforce and organisation.

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Our members

Our members are community managed mental health organisations, large and small, local and NSW-wide service providers.

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Become a member

Join a strong network of community-based mental health organisations delivering better outcomes for people in New South Wales.

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Resources & Tools

National Safety and Quality Mental Health Standards for Community Managed Organisations

The National Safety and Quality Mental Health Standards for Community Managed Organisations (NSQMHCMO Standards) provides best practice guidance for community managed service providers, and safety and quality assurance for people who access services and supports.

To support the implementation of the NSQMHCMO Standards, Mental Health Coordinating Council co-designed a Guide for Service Providers.

 

NSQMHCMO Standards

NSQMHCMO Guide for service providers

 

Why use the Standards?

The promotion and delivery of high-quality services is an important safeguard against the risk of significant harm of people living with mental health challenges. Understanding and implementing the standards is integral, as providing people with quality supports and services in a safe and competent environment with care and skill, is an important obligation for all organisations, and is fundamental to the rights of people living with mental health conditions.

Accreditation to the NSQMHCMO Standards began on 1 July 2024. Whilst not mandatory, organisations may be expected to comply as a requirement of funding agreements.

 

Additional resources

The Australian Commission on Safety and Quality in Health Care provides supporting fact sheets for consumers and carers, and a Self-Assessment Tool for Service Providers.

Fact sheets for consumers and carers  Self-assessment tool

 

Webinar

Learn about the new resources, including how they were developed, how they will benefit consumers and how they will support implementation of the Standards for Community Managed Organisations in this webinar. Featuring speakers Corinne Henderson, Director Policy and Systems Reform, Mental Health Co-ordinating Council and Katy Sam, Project Coordinator, Mental Health Co-ordinating Council.

 

Frequently Asked Questions on The Standards

Commonly asked questions to provide background on implementation of the National Safety and Quality Mental Health Standards for Community Managed Organisations.

See the FAQs

 

For more information about the National Safety and Quality Mental Health Standards for Community Managed Organisations, visit the Australian Commission on Safety and Quality in Health Care.

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