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Mental Health Rights Manual

An online guide to help explain your legal and human rights in the mental health and human services systems in New South Wales.

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Recovery Oriented Language Guide

Words are important. The language we use and the stories we tell have great significance to all involved.

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Build on your lived experience or on-the-job experience and receive a nationally recognised qualification.

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Our members are community managed mental health organisations, large and small, local and NSW-wide service providers.

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Certificate IV in Mental Health Peer Work

Course overview

This highly popular qualification builds on the knowledge of workers who have lived experience of mental health conditions as either a consumer or carer to train as a Peer Worker.

This peer work training provides an opportunity for participants to build on their lived experience or on-the-job experience and receive a nationally recognised qualification in mental health.

The peer workforce is the fastest growing workforce in the mental health sector. Certificate IV in Mental Health Peer Work (CHC43515) provides high quality training to this emerging workforce. The course is based on international evidence and sector need.

What you will learn

Our courses are delivered by experienced Peer Workers. Through a blend of theory, practical coursework, and discussions with other peer workers you will learn about:

  • Safe Storytelling and ways of sharing your experience
  • recovery and Trauma-Informed Care
  • understanding & responding to suicide
  • undertake Peer Work practices
  • navigating the mental health system
  • work with diverse people
  • promote self-advocacy
  • work with impacted families
Who is this for

The training is designed for anyone who works in mental health services in roles that support consumer peers or carer peers.

  • Consumer Peer Worker (Paid or volunteer)
  • Carer Peer Worker (Paid or volunteer)

What to consider before enrolling in this course


“Reflecting on experience I had at work, this training could have solved a lot of the heartache I had along the way. This is going to propel the peer workforce forward.” – Course Participant

Entry Requirements

  • Consumer Peer Worker or Carer Peer Worker currently working (paid or unpaid) in an identified peer role providing direct ongoing support to other consumers as part of their day-to-day work, with 120 hours of work placement.
  • An online Language Literacy and Numeracy skills assessment is required before enrolment can be confirmed in this course. A workplace supervisor or manager is required to provide evidence of the participant’s competency in the units/qualification. For further infrormation download the Supervisors Handbook.
  • Must be over 18 years of age
  • Students will need regular access to the internet to complete this course.

See Learner Handbook for further details

Course delivery and completion options

Course delivery
  • 16 face-to-face training days (usually 2 consecutive days per month).
  • Full training days 9am – 5pm.
  • Additional self-paced WHS & Health Body Systems modules (no class associated with these).
  • Access to course documents through the online platform CoAssemble.
  • You will be required to undertake a variety of assessments, and at least 120 hours of workplace activities.

ALTERNATIVE Completion options

MHCC offers a variety of course completion options for you to undertake the Certificate IV in Mental Health Peer Work.

Online Training
This option is one year and includes 40 hours of virtual classrooms, supported self-paced learning and assessments. See Certificate IV in Mental Health Peer Work – online for more information on the online delivery option.

Recognition of Prior Learning (RPL) – Full recognition
This option is most suited to workers with current industry experience of 5 or more years and with extensive specific knowledge and skill in the competence contained in the Certificate IV in Mental Health Peer Work. Students are assessed on a case-by-case basis.

Partial recognition/blended pathway
This option is most suited to workers with current industry experience of 2 or more years with knowledge and skill in the competencies contained in the Certificate IV in Mental Health Peer Work. Students will complete some units by recognition, some by assessment.

Units of Competency

Core units
CHCDIV001 Work with diverse people
CHCMHS007 Work effectively in trauma informed care
CHCMHS008 Promote and facilitate self-advocacy
CHCMHS011 Assess and promote social, emotional and physical wellbeing
CHCPWK001 Apply peer work practices in the mental health sector
CHCPWK002 Contribute to the continuous improvement of mental health services for consumers and carers
CHCPWK003 Apply lived experience in mental health peer work
HLTWHS001 Participate in workplace health and safety
Specialisation Elective unit choice
CHCPWK004 Work effectively in consumer mental health peer work – Elective Consumer Specialisation
CHCPWK005 Work effectively with carers as a mental health peer worker – Elective Carer specialisation
Elective units
CHCCCS023 Support independence and wellbeing
CHCPRP003 Reflect on and improve own professional practice
HLTWHS006 Manage personal stressors in the work environment
CHCLEG001 Work legally and ethically
CHCCCS003 Increase the safety of individuals at risk of suicide
HLTAAP001 Recognise healthy body systems

Qualification fees

You may be eligible for a fee reduction or exemption dependent on your current circumstances and/or previous experience.

Find out more

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