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Mental Health Awareness Videos for NSW Community Housing Providers
In collaboration with the NSW Ministry of Health and in conjunction with the Community Housing Industry Association (CHIA) NSW, this video series offers valuable insights extracted from the Mental Health Awareness training program developed by Mental Health Coordinating Council and CHIA NSW. The videos are designed not only for NSW Community Housing providers but for anyone working with people who have lived experience of mental health challenges.
Recognising Mental Distress
As a Housing worker, it is not your job to diagnose, however, you have a duty of care to notice distress, talk with the person and report any concerns.
Responding to Mental Distress
Underpinned by the practice of being trauma-informed and using strengths-based language, we explore practical skills and examples of how to work with people who are experiencing mental distress.
Understanding the Mental Health System
Learn about mental health services available including new and emerging spaces in mental health service provision.
Referring Customers to Mental Health Services
Considerations relating to housing workers and customers based on relationship building and effective referral and support.
Creating a Culturally Safe Environment
Cultural Safety is an essential part of your toolkit. When working with Aboriginal and Torres Strait Islander people experiencing mental distress, it is important that you understand how to recognise, respond and refer in a culturally safe way.
