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About the sector

The community managed mental health sector is a key provider of mental health services and supports to people in the community.

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Annual Reports

Find detailed information on the work we do to support the community managed mental health sector.

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Latest news

Catch up on all the latest news and stories from the community-based mental health sector.

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Sector events

Discover a range of ways to connect and learn through our events, forums and talks.

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Mental Health Rights Manual

An online guide to help explain your legal and human rights in the mental health and human services systems in New South Wales.

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Recovery Oriented Language Guide

Words are important. The language we use and the stories we tell have great significance to all involved.

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Registered training

Build on your lived experience or on-the-job experience and receive a nationally recognised qualification.

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Customised training

Contact us to design a professional development solution for your workforce and organisation.

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Our members

Our members are community managed mental health organisations, large and small, local and NSW-wide service providers.

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Become a member

Join a strong network of community-based mental health organisations delivering better outcomes for people in New South Wales.

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Understanding Mental Health

An introductory course teaching essential skills for workers in community settings to support hope, recovery and connection among people living with mental health conditions.

Course overview

Gain the confidence to support and respond to people living with a mental health condition, using recovery-oriented, person-centred principles.

Understanding Mental Health is an introductory course created with the input of consumers, carers, mental health experts and other stakeholders, including trainers with lived experience, who used their personal insight to inform the content.

This course acknowledges the essential role of the consumer movement in shaping an understanding about mental distress, recovery and moving away from a clinical model.

This is a course based on the understanding that people view mental distress through different frameworks and cultural backgrounds that impact their understanding of experiences, and these experiences are self-defined.

What you will learn
  • Learn to create respectful relationships that support recovery and come to understand principles of duty of care and dignity of risk, self-care and managing stress
  • Explore different understandings of mental ‘illness’
  • Hear real-life experiences of mental ‘illness’ and recovery
  • Understand what can impact on wellbeing, mental health and recovery
  • Discover the multiple, significant impacts of trauma and ways to encourage people to discover the supports that work for them
  • Gain new insights on duty of care and risk
  • Support a person’s self-directed recovery goals
Who should enrol

This course is for people in a wide range of organisations who work with others or support people living with mental health conditions.

  • Community services
  • Housing services
  • Government services
  • Advocacy and legal services
  • Community members who support people living with a mental health condition
Course delivery

Face-to-face Workshops
This qualification requires attendance at 2 full-day face-to-face training sessions on consecutive days.*

Statement of Participation
A statement of participation will be granted upon satisfactory attendance of the required training sessions.

*Subject to change. Training requirements will be confirmed upon enrolment. Understanding Mental Health is also available in a one-day format on request.

Other recommended courses


This course, and all of Mental Health Coordinating Council’s professional development training, can be tailor-made to your workforce and delivered at your workplace. Contact us to find out more training@mhcc.org.au

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