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About the sector

The community managed mental health sector is a key provider of mental health services and supports to people in the community.

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Annual Reports

Find detailed information on the work we do to support the community managed mental health sector.

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Latest news

Catch up on all the latest news and stories from the community-based mental health sector.

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Sector events

Discover a range of ways to connect and learn through our events, forums and talks.

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Mental Health Rights Manual

An online guide to help explain your legal and human rights in the mental health and human services systems in New South Wales.

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Recovery Oriented Language Guide

Words are important. The language we use and the stories we tell have great significance to all involved.

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Registered training

Build on your lived experience or on-the-job experience and receive a nationally recognised qualification.

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Customised training

Contact us to design a professional development solution for your workforce and organisation.

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Our members

Our members are community managed mental health organisations, large and small, local and NSW-wide service providers.

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Become a member

Join a strong network of community-based mental health organisations delivering better outcomes for people in New South Wales.

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Certificate IV in Mental Health – Fast Track


Underpinned by the philosophy of recovery-oriented practice, this course aims to build understanding and practical skills in working with people with mental health problems.

Course overview

The Fast Track option allows workers with at least two years’ professional experience to complete the Certificate IV in Mental Health qualification in just six face-to-face training days.

The course draws on previous work experience to consolidate and build workers skills. Because of the small time commitment, this is a great opportunity for existing workers looking to gain qualifications and continue to improve their practice.

Certificate IV in Mental Health has been endorsed as a voluntary entry-level qualification by the community mental health sector. The training provides an opportunity for participants to build on their on-the-job experience and receive a nationally recognised qualification in mental health.

What you will learn

Through a blend of theory, practical course work, and discussions the course covers:

  • Working with people with mental health and alcohol and other drug issues
  • Working with Aboriginal People
  • Recovery approaches and working with care networks and other services
  • Trauma-Informed Care
  • Understanding and responding to suicide
  • Understand the interrelationship between medical, social, and psychological health
  • Working legally and ethically
  • Develop your critical thinking, problem-solving and communication skills.
Who should enrol
  • Support Workers
  • Team Leaders
  • Coordinators
  • Managers
  • Frontline Managers
  • Other staff who provide services to people with mental health conditions as part of their day-to-day work


“I had a great training experience – the trainers were excellent.”

Entry requirements
  • Have spent the last two years working in an identified support worker role providing direct ongoing support to consumers as part of their day-to-day work.
  • An online Language Literacy and Numeracy skills assessment is required before enrolment can be confirmed in this course.
  • A workplace supervisor or manager is required to provide evidence of the participants competency in the units/qualification. For further information download the Supervisors Handbook.
  • Must be over 18 years of age
  • Students will be required to have regular access to a computer and internet access to complete this course.

See Learner Handbook for further details

Course delivery

This qualification requires attendance at 6 full-day face-to-face workshops. To help you balance work and study, training sessions are delivered in two-day blocks.

Supported self-paced learning
Students will be required to self-pace their course work between the face-to-face sessions.

Online Component
This qualification has a WHS unit delivered online.

Units of competency
This qualification consists of 15 units of competency. Please find below the 11 core units as well as the 4 elective units we will be offering in this course:
Core units
CHCMHS002 Establish self-directed recovery relationships
CHCMHS003 Provide recovery oriented mental health services
CHCMHS004 Work collaboratively with the care network and other services
CHCLEG001 Work legally and ethically
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS007 Work effectively in trauma informed care
CHCMHS008 Promote and facilitate self-advocacy
CHCMHS011 Assess and promote social, emotional and physical wellbeing
CHCDIV001 Work with diverse people
HLTWHS001 Participate in workplace health and safety
Elective units
CHCCCS003 Increase the safety of individuals at risk of suicide
CHCCCS023 Support independence and wellbeing
HLTWHS006 Manage personal stressors in the work environment
CHCPRP003 Reflect on and improve own professional practice
Qualification fees

You may be eligible for a fee reduction or exemption dependent on your current circumstances and/or previous experience

Find out more about funding

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