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About the sector

The community managed mental health sector is a key provider of mental health services and supports to people in the community.

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Annual Reports

Find detailed information on the work we do to support the community managed mental health sector.

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Latest news

Catch up on all the latest news and stories from the community-based mental health sector.

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Sector events

Discover a range of ways to connect and learn through our events, forums and talks.

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Mental Health Rights Manual

An online guide to help explain your legal and human rights in the mental health and human services systems in New South Wales.

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Recovery Oriented Language Guide

Words are important. The language we use and the stories we tell have great significance to all involved.

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Registered training

Build on your lived experience or on-the-job experience and receive a nationally recognised qualification.

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Customised training

Contact us to design a professional development solution for your workforce and organisation.

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Our members

Our members are community managed mental health organisations, large and small, local and NSW-wide service providers.

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Become a member

Join a strong network of community-based mental health organisations delivering better outcomes for people in New South Wales.

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News

Resource to support digital service delivery for community managed organisations

The COVID-19 pandemic has accelerated digital transformation and led to a rapid uptake in the use of technology across all levels of service delivery, including the mental health sector. To support best practice in the digital delivery of mental health and community services, Mental Health Coordinating Council has developed the Digital Service Delivery Guide.

The Digital Service Delivery Guide is a new resource developed to assist leaders, managers and teams who deliver digital mental health and psychosocial support services, to keep people at the centre of safe, ethical and effective digital service delivery.

What is Digital Service Delivery?

In the context of this Guide, a digital service is any mental health or human service including suicide prevention, alcohol and other drug program that uses technology to facilitate engagement and the delivery of care and support.

The service may be in the form of information, online individual or group sessions, treatment or a support service including peer-to-peer services that are delivered via phone, video conferencing, webchat, SMS or mobile health apps.

About the Guide

The Digital Service Delivery Guide provides best practice guidance for leaders, managers and teams who deliver mental health and psychosocial support services, on the issues and challenges of delivering digital services in a community-based setting.

Use the Guide to:

Digital Service Delivery Guide

Digital Service Delivery Guide Cover

View the Guide

Want to know more?

Join us in an upcoming Advocates & Allies webinar on ‘Working in the Digital Space’, 8 September 2022. Details will be released shortly.

Register your details to be among the first notified once registrations open

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