Understanding and Responding to Trauma

Professional Development Series


Do you support people who have experienced trauma or abuse?

Many people who experience mental distress have experienced trauma in their lives. Trauma can result from family dysfunction, school or workplace bullying, violence and conflict, neglect and abuse.

Trauma survivors are at risk of being re-traumatised in social service and health care settings that are not trauma informed. Services that do not understand and respond effectively to the impacts of trauma risk compounding the effects and creating further harm.

This course is designed for workers within the mental health and community service sectors who support people who may have experienced abuse or trauma in the context of human relationships. 


Who is this for?

  • Mental health workers
  • AOD workers
  • Housing, homelessness and refuge workers
  • Community service workers


Professional Development Course Fee

MHCC Members Non-members
$409 $498


What others have said about this course

"I cannot fault this course; it is by far the best training I have done with MHCC. Course content was informative and fascinating, and the facilitators were intelligent, warm, engaging and open"

"This workshop has been instrumental in the design and reconfiguration of the service model particularly in relation to the theory underpinning the service delivery approach"


Click the following for more information

Face-to-face Workshop

This qualification requires attendance at 2 full-day face-to-face training sessions.*

Statement of Participation

A statement of participation will be granted upon satisfactory attendance of the required training sessions.

*Subject to change. Training requirements will be confirmed upon enrolment.


Key Learnings

  • Understand the current thinking about trauma informed care and how to apply this in the workplace.
  • Understand how to respond and support people who have experienced trauma.
  • Understand the difference between trauma-informed services and trauma therapy.
  • Identify stress responses.
  • Explore the impact of intergenerational trauma - particularly in Aboriginal communities.
  • Explore re-traumatisation in services and systems.
  • Explore strategies for preventing and managing vicarious trauma.
  • Promote safety: triggers and flashbacks, safe relationships, safe environments.

Units of Competency

This course has no accredited units of competency.