Tools for Supporting Decision Making

Professional Development Series


Adapting our practice for the new NDIS environment

The new NDIS environment demands that people who use services are supported to make self-determining decisions about their recovery support and services. This is a big departure from traditional service delivery (where people are placed in programs in bulk funded services and have limited choices), but the potential for empowerment and recovery is massive.

How do mental health workers support people to make their own decisions when they are disempowered and used to other people making decisions for them?

Tools for Supporting Decision Making explores the lived experience of consumers to better understand how trauma, loss of hope, loss of self-belief, effects of medication, low expectations and discrimination lead to difficulties in personal decision making.

This workshop will introduce approaches within the worker's sphere of influence, to overcome these barriers in their interactions with consumers and the service system they work within. Once these barriers have been minimized, workers will be in a better position to directly support decision making. The workshop will continue by introducing some practical tools to support decision making in both bulk funded services and the NDIS environment.

If you are interested in enrolling for this course, please submit an enquiry here.


Who is this for?

This workshop is highly relevant for organisations and workers supporting others to make decisions. Organisation/service types include:

  • Mental Health
  • AOD
  • Aged Care
  • Housing and homelessness
  • Employment
  • Community and Human Services sector orgs


What others have said about this course

"[I learned] the recovery journey is unique for every individual"

"Anything can be used as a tool for recovery if used creatively and in the right spirit"

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Face-to-face Workshops

This qualification requires attendance at 2 full-day face-to-face training sessions.*

Statement of Participation

A statement of participation will be granted upon satisfactory attendance of the required training sessions.

*Subject to change. Training requirements will be confirmed upon enrolment.

Key Learnings

  • Understand the contributors to difficulties in personal decision making from consumer perspectives
  • Explore approaches to working with consumers and services to overcome difficulties
  • Use practical tools to support personal decision making in the traditional and NDIS environments.

Units of Competency

This course has no accredited units of competency.