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Navigating the NDIS

Professional Development Series

Are you a service provider, a person living with a mental health condition, or their family or carer with questions about the NDIS? Are you unsure about how it will affect people accessing mental health services?


With the NDIS being rolled-out state-wide, now is a great time to learn more about how it may affect you. This course will help you maximise the potential of the Scheme to support people to live the life they want.


You will walk away with the essential knowledge and skills needed to access, plan, and innovate within the Scheme. The course is structured around real life examples that will help you understand the potential for positive change in people's lives.


With the Scheme still evolving, there remains some uncertainty about how people's experiences of living with mental health conditions fit into the framework of disability. With this in mind, significant time is devoted to discussion and exploring your questions.

Learn how to:

  • Navigate the NDIS, including eligibility, access, planning, coordination and review for people living with mental health conditions
  • Engage consumers, carers and providers in the new opportunities available to them
  • Gather evidence of disability or impairment to assist people with their access requests
  • Stay focused on a person's goals regardless of their NDIS funding situation
  • Use your improved knowledge and skills to drive innovation and get the best results possible

This interactive one-day session was developed by Tina Smith, MHCC's Principal Advisor, Sector and Workforce Development and NDIS and mental health expert. Her research into the experience of consumers, families and carers and mental health service providers within and beyond the NDIS trial in the Hunter region has given MHCC a unique insight into the workings of this new system.

Upcoming dates

FREE Fully-funded places are available for a number of public courses across NSW.

Registrations are now open for the following locations:

Hornsby - 14 September 2017

Penrith - 26 September 2017 - FULL

Bega - 9 October 2017

Port Macquarie - 10 October 2017

Wollongong - 12 October 2017 - LIMITED PLACES

Nowra - 11 October 2017

Coffs Harbour - 12 October 2017

Sydney - 16 October 2017

Bourke - 6 November 2017

Dubbo - 8 November 2017

Katoomba - 14 November

Wagga Wagga - 21 November 2017

Griffith - 23 November 2017

Broken Hill - 28 November 2017

Lismore - 5 December 2017

Grafton - 6 December 2017

Armidale - 12 December 2017

There are a limited number of free places. Once they are taken our regular course fees will apply. 

MHCC Members Non-members
$232 $297

You can also request an in-house training specially tailored for your organisation. If you would like to know more contact askus@mhcc.org.au

What others have said about this course

"I now have the knowledge and skills to support the client in navigating the NDIS and to support them to achieve their goals."

"She was a knowledgeable facilitator with relevant real life examples. Lots of practical tips and knowledge to take away and use."

"The simplification of a complex scheme."

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Face-to-face Workshops

This qualification requires attendance at 1 full-day face-to-face training session.*

Statement of Participation

A statement of participation will be granted upon satisfactory attendance of the required training sessions.

Orientation to NDIS and mental health (NSW)

  • What is the NDIS?
  • Individual Funded Packages
  • Information, Linkages and Capacity-building
  • What is the NDIA?
  • What is psychosocial disability?
  • Introducing NDIS funded services and supports


Essential NDIS knowledge

  • Choice and Control
  • Eligibility
  • Access (Access Request Form)
  • Access Review
  • Service Planning
  • Service Coordination
  • Service Review
  • Individual Funding Management


Increased knowledge of NSW NDIS transition (mental health)

  • NSW NDIS transition plan
  • New entrants to the NDIS (including Commonwealth mental health programs client transition to the NDIS)
  • Local Area Coordination
  • Supporting people to access the NDIS


Benefitting from lessons learned through NDIS trial

  • Work to engage consumers and carers in the NDIS opportunity
  • Assist consumers to gather evidence of impairment/disability
  • ‘Your’ client is now a customer
  • You will need customer service skills
  • Expect innovations in service delivery
  • Documentation of service delivery will be more frequent
  • The NDIS will not solve everything
  • Stay positive about the opportunities presenting
  • Enhanced integration and coordination of services
  • Embrace the learning arising and pursue reflective practice


Enhanced capability to navigate the NDIS

Across the course participants are provided with the opportunity to apply knowledge and skill in their use of:

  • NDIS Access Request Form
  • Evidence supporting an access request
  • Sample NDIA NDIS access determination letter
  • Sample NDIS plans for people with psychosocial disability (de-identified)
  • Exploring the value of NDIS and mental health Community/s of Practice