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About the sector

The community managed mental health sector is a key provider of mental health services and supports to people in the community.

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Annual Reports

Find detailed information on the work we do to support the community managed mental health sector.

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Latest news

Catch up on all the latest news and stories from the community-based mental health sector.

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Sector events

Discover a range of ways to connect and learn through our events, forums and talks.

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Our Work arrow

Mental Health Rights Manual

An online guide to help explain your legal and human rights in the mental health and human services systems in New South Wales.

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Recovery Oriented Language Guide

Words are important. The language we use and the stories we tell have great significance to all involved.

See the guide

Registered training

Build on your lived experience or on-the-job experience and receive a nationally recognised qualification.

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Customised training

Contact us to design a professional development solution for your workforce and organisation.

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Our members

Our members are community managed mental health organisations, large and small, local and NSW-wide service providers.

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Become a member

Join a strong network of community-based mental health organisations delivering better outcomes for people in New South Wales.

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Training

Working with Voices

This immersive one-day workshop equips participants with the tools and confidence to support people who experience voice hearing.

Course details

Working with Voices is designed to build better understanding, acceptance and support in front-line staff working in the mental health and social service sectors.

The workshop includes a simulated experience of hearing voices, where participants are asked to perform everyday tasks, participate in a simulated treatment program, undertake a ‘mental status exam’ and take a test at the ‘psychological testing centre’ while hearing voices.

Group discussion and reflection helps participants to process their experience and transfer learnings into the work environment.

Working with Voices is delivered by passionate lived experience trainer, musician and writer Arana Pearson.

Course outcomes
  • Gain a better understanding of the challenges people with a psychiatric disability face.
  • Respond sensitively to the experience of hearing voices.
  • Understand voice profiling: identifying the difference between voices that are distressing and other voices.
  • Establish a safe, respectful environment to promote open communication.
  • Support people to develop coping strategies.
Who is this for?
  • Mental health workers
  • Community sector workers
  • AOD workers
  • Anyone supporting people who are voice-hearers

“An original, refreshing, consumer-led day that was filled with insight, humour and lived experience. Arana is a fantastic presenter with energy and knowledge,” Course participant

Completion options

Face-to-face workshops
This qualification requires attendance at one full-day face-to-face training session.*

Statement of Participation
A Statement of Participation will be granted upon satisfactory attendance of the required training sessions.

*Subject to change. Training requirements will be confirmed upon enrolment.

Course content

  • Gain a better understanding of the challenges that people with a psychiatric disability face.
  • Respond sensitively to experiences of hearing voices.
  • Voice profiling: identify the difference between voices that are distressing and other voices.
  • Establish a safe, respectful environment to promote open communication.
  • Work within a person’s belief systems.
  • Support people to develop coping strategies.
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